Superior Officers Council City of New York Police Department

Retired Member Prescription Benefit

The Superior Officers Council Health and Welfare Fund prescription plan is administered by Prescription Solutions. Prescription Solutions Customer Service is available 24/7. You can find a pharmacy, view and print forms for claim reimbursements, register for the mail order pharmacy, and more by visiting or call 877.559.2955

Benefit Summary

The Superior Officers Council Fund pays up to $7,000 per calendar year for you and your family's prescription drug expenses or up to $10,000 per calendar year for Medicare eligible members with family's. The SOC Health and Welfare Fund plan is a mandatory generic plan. Mandatory generic means the plan eliminates coverage for all brand name medications that have a direct generic available. Should you or your doctor insist on receiving a brand name medication where there is a generic equivalent available, you will be responsible for the FULL COST of the medication.

The SOC Health and Welfare Fund Prescription plan is based on a co-payment schedule. The member is responsible for 35% of the total cost of covered brand name medications and 5% of generic medications. There is an annual (January - December) $125.00 dollar family deductible that must be met prior to the co-pay schedule going into effect.

Optional Prescription Drug Rider for dependent children

In December of 2008 the Trustees of the Superior Officers Council offered for the first time an Optional Prescription Drug Rider for dependent children of retirees. This benefit will continue to be available for all newly retired members and previously retired members who enrolled their dependents during the one-time open enrollment period in December of 2008.

Although we have realized several changes to our prescription drug plan recently the Trustees of the Superior Officers Council are pleased to announce the premiums for Optional Prescription Drug Rider for Dependents will not increase for 2011.

If you wish to continue to provide your dependent children with prescription coverage you must enroll annually in the Superior Officers Council Optional Prescription Drug Rider. Application Forms are sent out to participating members in November for the following year.

If you have any questions concerning this matter please feel free to contact the SOC Health and Welfare Fund Office.

Rx In-Step Programs

Rx In-Step Programs (Step-Therapy) programs employ "smart edits" requiring patients to use clinically effective products that have the most economic value within specific therapeutic categories. These programs are created for categories where there are a number of products that deliver similar safety and effectiveness but have significant differences in cost. The categories covered and Step-Therapy Programs required are available by contacting Prescription Solutions at 877.559.2955 or the SOC Health and Welfare Fund Office.

Combination Drugs

Certain drugs combine two or more existing individual drugs into a single pill. This process may increase the cost factor of the pill by a factor of ten. The SOC does not cover combination drugs such as Caduet, Simcor, or Advicor. The SOC does cover the individual medications contained in these drug combinations.

Prior Authorizations

Prior authorization (PA) review is needed to determine coverage for products involved in the Step-Therapy Program.

Pharmacy Network

It's easy to find a participating pharmacy in your local area. With over 60,000 pharmacies in the Prescription Solutions network you're sure to find one that's close to home or work. If you need assistance locating the pharmacy closest to you, call the Customer Service number on back of your ID card or visit

Using Your ID Card

Every covered member is issued a prescription drug card that will certify the member and the dependents eligibility for Prescription Solutions Prescription Drug Plan. All you have to do is present your card to the pharmacy and your claim will be processed electronically.

Replacement Cards

If you lose or misplace your prescription benefit card you can call the Fund Office during regular business hours. You will receive two replacement cards within 5 to 7 business days.

Prescription Solutions Mail Order Pharmacy

The Superior Officers Council prescription plan offers a program that allows you to order prescription products through the mail. Using Prescription Solutions Mail Order Pharmacy is an easy way to have your prescriptions delivered right to your home. People on maintenance medications (medications that are taken on an ongoing basis) will especially enjoy the convenience of not having to go to the pharmacy as often. You can download the application by clicking here -> Prescription Mail-in Form, contact Prescription Solutions at 877.559.2955, or visit their website at

Saving Money

To save money on your prescriptions, try requesting generic products. Not all brand name products have equivalent generic alternatives, but it is a good idea to ask your doctor if your brand-name medication can be substituted with a similar generic product before you request them from the pharmacist.

Quantity Limits

On some prescription's you will find quantity limitations. Quantity limits are based upon FDA guidelines published clinical recommendations, such as the Journal of the American Medical Association (JAMA), as well as manufacturer packaging and labeling instructions. Limits are intended to encourage appropriate dosing. Exceptions are generally limited to chronic conditions that necessitate a quantity greater than "normal". These limits are not intended to restrict access to quantities of medications where limits would not be considered functional or appropriate.

If you have a chronic condition, which may necessitate a quantity greater than "normal", you can contact the Fund office for further assistance.

Wise Choice Rx - Save Money - One Prescription at a Time

Wise Choice Rx by Prescription Solutions is a service to help you identify and use money saving options within your prescription benefits plan. When you contact Prescription Solutions, a pharmacy benefit representative will schedule an appointment for a personalized benefit consultation. Prior to your appointment, the Prescription Solutions representative will review your medications and search for ways for you to reduce costs using your prescription plan. The Prescription Solutions representative shares this information with you during your consultation and can help you start using options that are right for you.

Save Plan Expenses

Contacting Wise Choice Rx is also good for our prescription benefits plan. The options reviewed during your personalized benefit consultation will usually save costs for both you and the Fund. By using the plan's money saving features, you can help manage the cost of your prescription coverage.

Get Started With Wise Choice Rx

To schedule a personalized benefit consultation, contact Wise Choice Rx by calling Prescription Solutions at 877.809.6996. They are available Monday through Friday 7 a.m. to 6 p.m. CT. If you have other questions or need more information, please call Prescription Solutions Customer Service Department at 877.559.2955. They are available to answer your calls 24 hours a day, seven days a week.


Q: What will I need to do for mail order prescriptions?
A: In order to be eligible to enroll in Prescription Solutions's Mail Order Pharmacy you must fill your prescription 2X at the retail level. Once you have enrolled in Prescription Solutions's Mail Order Pharmacy, you will need a new prescription from your physician for up to a 90-day supply and mail it, along with the completed enrollment forms and correct co-payment to the mail order facility.

Q: How long will it take for my medication to reach me through mail order?
A: Prescriptions mailed to the mail order facility should be received 10-14 days from the date the prescriptions are mailed.

Q: Who should I call with questions or concerns about the program?
A: Please call the Prescription Solutions Customer Service Center with questions about your benefits, mail order programs or email Prescription Solutions at

Q: What if the drug that I need requires prior authorization and I can't wait for the prior authorization to be reviewed?
A: You may ask your physician if a drug sample is available or your pharmacy may provide you with a short-term supply (i.e., five days). You will be responsible for the full co-payment at this time. If the prior authorization is approved, your pharmacist can dispense the remainder of the prescription.

Q: How do I obtain a prior authorization?
A: The Prescription Solutions Prior Authorization Program can be initiated by either the pharmacist or the member contacting Prescription Solutions Customer Service Center. Prescription Solutions representatives will work with your doctor's office and pharmacy to obtain the information required.

Q: What if my prior authorization is denied?
A: The Superior Officers Council prescription plan design includes medications that effectively treat most medical conditions. Most likely, there is an alternative product that may be prescribed by your doctor that will not require prior authorization. If no other options are available and the prescribed treatment is medically necessary, you have the option of appealing the denial.

Q: How come I used to be able to receive my medication but am not able to now?
A: From time to time, there may be changes to Superior Officers Council prescription plan design. If you have trouble getting your prescription filled, a representative at the Prescription Solutions Customer Service center may be able to offer advice.


The PICA Program is a prescription drug benefit that is provided to all NYC employees, non-Medicare retirees and their eligible dependents that are enrolled in a health plan offered by the City's Health Benefits Program. It is made available through the joint efforts of the City of New York Office of Labor Relations and the Municipal Labor Committee.

The Superior Officers Council Prescription Plan does not cover medications covered by the City of New York Office of Labor Relations PICA Program.

Medications Covered by the PICA Program

PICA covers medications in two specific drug categories:

For further information on the PICA Program call 800.467.2006 or visit The Office of Labor Relations website at

NOTE: Psychotropic and Asthma medications are no longer available through the PICA program. These medications can be obtained through Superior Officers Council prescription plan and are subject to the Fund's plan design.


The Superior Officers Council Health and Welfare Fund do not cover diabetes medication, management equipment, syringes, oral agents, diabetes testing and monitoring equipment or supplies for controlling blood sugar for non-Medicare members. Under mandated law your Health Plan is responsible for this basic benefit. Diabetes medications must be obtained through the members Health Plan (GHI, HIP, Aetna, etc.). When filling prescriptions for diabetic medications and supplies present the pharmacist with your health carrier's identification card.